FAQ of SuperSized Bean Bag

What are bean bags filled with?

• Polyfoam beads, also known as EPS beads.

Can a bean bag withstand pressure?

• FREEASY SuperSized bean bags, made of breathable polyester fabric, support weights up to 150~180kg.

Can I just buy the bean bag cover?

• Yes, the bean bag cover is available for sale.

How do I maintain a bean bag?

• Remove the cover, machine-wash with cold water, and dry under the sun if possible.

Is the bean bag pet-friendly?

• Yes, but sharp claws can puncture it. 

Why does the bean bag come with double sliders?

• To prevent access to the inner bag, mainly for child safety.

Does the bean bag come with bean bag filling?

• Yes, optional, and available for West Malaysia customers.
• To East Msia customers, we're only able to sell bean bag covers with an inner liner.

Do you deliver outside Klang Valley?

• Yes, we deliver. In the Klang Valley, each full set includes a pre-filled inner bag and a cover. Outside the Klang Valley, the filling is sent separately by our partner, while J&T Express handles the cover delivery. You'll receive a tracking number. Though we can't guarantee courier quality, we provide extra filling to ensure satisfaction despite mishandling.

What's the standard bean bag delivery?

• Addresses within the GRAY ZONE on the map enjoy FREE standard delivery. For areas outside this zone, including within Selangor, postage is RM50 per bean bag. Any incorrect payments will incur additional charges, and we reserve the right to refuse or cancel orders due to shipping reasons.

What's same-day delivery?

• Any delivery address located within this BLUE ZONE is qualified to request for same-day delivery that costs additionally RM50/bean bag. Otherwise, kindly contact us prior to making a purchase if the shipping address is located outside this blue zone. 

Where is the bean bag shop?

• Selling online only.

Prices shown inclusive of filling?

• Yes, for West Malaysia customers.

How much beans do I need to refill a flat bean bag?

• Suggest buying 1kg for easy filling.

How durable is this bean bag?

• Covered by a 1-year warranty, known to last over 10 years. Don't listen to us, check customers' reviews. 

Is bean bag child-friendly?

• Our bean bags are child-friendly bean bags that equipped with a fastener & double slider zipper. Always check & make sure the enclosure is in a locked position without leakage.
• The polyester fabric is double-layered with mesh lining to withstand pressure. It won't burst even accidentally poked by sharp objects like a pen unless been abused.
• Never leave a child unattended on or around the bag, or allow a child to lay under a bag! This can result in serious or fatal injuries.

Does the bean bag come with a washable cover?

• Yes, the cover is machine washable.

What's inner liner?

• A bag inside holding the filling, providing extra protection.

What's the advantages of inner liner?

• Prevents filling spillage and facilitates easy cleaning by removing the liner from the cover.
• Offers added protection against leakage and prevents children from accessing the filling.

What's the disadvantages of inner liner?

• Limits flexibility compared to using the bean bag without a liner, which some may prefer for its versatility.

Can I exchange an item?

• No exchanges accepted.

Can I change the color of the bean bag cover after purchase?

• Not after shipping, but immediate contact may allow changes.

How long is the bean bag warranty?

• The FREEASY bean bag cover is warranted against defective materials or workmanship in the hook-and-loop fastener and the zipper of the FREEASY beanbag for (1) year from the date of purchase, under normal care and use.
• Further reading about warranty.

Disclaimer

• WARNING! Bean bags may not be suitable for everyone or every situation, especially for children, pregnant women, senior citizens, or disabled persons. Using a bean bag could be dangerous.

• When a child, pregnant woman, senior citizen, or disabled person is using the bean bag, supervision is always required. All bean bags mentioned on this website are for recreational use only and use at your own risk.

• In no event shall FREEASY be liable to the buyer or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages (including without limitation lost profits, lost savings, or loss of business opportunity) arising out of or relating to any product or service provided by FREEASY.

Additional Tips:

• Wash the cover before using.
• Do not overfill.
• Ensure no children are around while filling.
• Use with care, it's durable but not indestructible.
• Keep zipper and fastener locked.
• Keep sharp objects away.
• Avoid rough surfaces.
• Supervise children at all times.
• Not a flotation device.
• Shift sitting position regularly.